aafes customer service hours
Bldg 4250 Clear Creek Blvd Doing Business With The Exchange. They do so hoping that this practice will encourage customers to keep doing business with them. United States, Mon-Sat: 0900-1800 TRANSPORTATION . Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Hours Not Provided 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. AAFES KADENA BX UNIT 35163 The Exchange is a "nonappropriated fund" activity. If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. Other Rank: Air Force The area surrounding Tyndall is perfect for vacations or retirement living. See details and enter for your chance to win! See details and enter for your chance to win! Officer (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) The system is designed to check the SSN against those on file. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. 2023 The EXCHANGE. Get exclusive email-only offers and advance notice about sales & events. Exchange Post. please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. History and Mission. Building 950 Unknown. Get exclusive email-only offers and advance notice about sales & events. The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. This is a break-even policy we believe is fair and equitable. At a minimum the Exchange does weekly surveys of at least five locations selling motor fuel, deemed by the local GM to be the competition, and establish the Exchange price equal to the lowest price surveyed for each grade of fuel sold. It's the Exchange's mission that gives us a clear reason for being. We must also avoid unnecessary risk of liability that could divert resources from the dividend. Nicholas Nguyen General ManagerMacDill AFB Exchange. In 2006, the Exchange Catalog and Exchange Online store offered customers more than 25,000 items via the online site, thousands of items from vendor partners and hundreds of thousands of items from ExchangeOnlineMall.com partners. The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. Matthew A. Beatty General Manager(253) 964-5955. Warranties. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. 2023 The EXCHANGE. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. javascript must be enabled for the correct page display. 3108 N Boundary Blvd See details and enter for your chance to win! We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. Mon-Fri 0900-2000; Sun 1000-1800 Base . An even exchange or refund can be made within 90 days, except as follows. United States, Mon-Fri 0900-1900 Of those, 53 are located here at HQ Exchange. Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. See details and enter for your chance to win! AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. The Exchange Europe AvianoAttn FA OfficeUnit 6195APO AE 09603. These funds are used by the services for libraries, golf courses, ticket and tour services, music programs, gyms, hobby shops, and much more. 2023 The EXCHANGE. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. 4,173,366 reviews on ConsumerAffairs are verified. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Sustainability. Get exclusive email-only offers and advance notice about sales & events. The Exchange offers name brand clothing, one of the largest furniture stores in the organization on Camp Foster, several name brand fast food options with delivery at select locations, services options for your cleaning needs, floral options, new car sales/motorcycle, local vendor shops, school meal programs and much more. PO Box 660202 Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. Exchange Quick Facts. However, the DoD has determined that pennies are too heavy and are not cost effective to ship. If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Helping improve the quality of life for military families has guided us for many years and has propelled us into a second century of service. The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). Coast Guard HR Office (253) 964-2522. In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. United States, 253-964-3161 Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. Not great hours though. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. This sometimes means we sell gasoline below cost. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. You barely have time to take a lunch Was this review helpful? Retired GMs may disapprove fundraisers that compete with the Exchange or our concessionaires and vendors, or may limit items that can be sold. We treat our customers to a variety of shopping and dining experiences, with numerous retail stores, local concession operations and a . Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. javascript must be enabled for the correct page display. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. We are located twelve miles from Panama City and nine miles from Mexico Beach. The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds Whenever there is a customer complaint on an item that is associated with product's safety or quality, store associates are instructed to notify the Quality Assurance Department. See details and enter for your chance to win! We must balance support of installation fundraising, and contractual obligations to concessionaires and vendors, with this mission. (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all financial transactions. Okinawa, 1-512-672-7560 Mon-Sat 1000-1900 . 07031-2042-109 DSN Number 431-3641 Hours of OperationBetreibszeiten Mon-Sun 1000-1900 Holidays 1100-1700 About Main Exchange - Panzer Kaserne Describe your BusinessBeschreiben Sie Ihr Geschft Map View Get Directionsx Main Exchange - Panzer Kaserne Categories Exchange (AAFES) Share This PageTeile diese Seite Most states require the collection of state sales taxes even by military exchange concessionaires. Good work environment, but very low pay Civilian Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. 2023 The EXCHANGE, You can also search by City/State or Base Name. We appreciate the military customer, families, civilians, and other DoD personnel that are authorized to shop our facilities. If you are interested in joining our team and have a desire to serve. At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). There are 70 military authorizations in the Exchange worldwide. Nicholas Nguyen General ManagerMacDill AFB. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . The Exchange overseas gas pricing policy meets both objectives. Dan Daniel DC Customer Service Office: (757) 888-2827. While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. They are keys to the success of the Exchange and our headquarters. Exception will be made for customers who were deployed upon presentation of orders. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. javascript must be enabled for the correct page display. DPW Service Order Form (Garrison Only) The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. Each facility manager is empowered to work with you, should you have any questions or concerns. that traditional brick-and-mortar businesses do. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Sustainability. Suggest an edit Report this Listing Are You a Local Business? Associates In these facilities, the Exchange employs more than 40,662 worldwide. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? See details and enter for your chance to win! Fort Leavenworth, KS, United States 66027-0000. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. CONUS DISTRIBUTION CENTERS . Let us hear from you! Military Exercises & Contingencies. Get exclusive email-only offers and advance notice about sales & events. Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. Sun 100-1700 . Product Recalls & Alerts. Customer Service. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. See details and enter for your chance to win! We serve as a partner with the MWR community to improve the quality of life for today's military family. or those that use passive collection jars at cash registers or other customer service . Our goal is to have all advertised sale merchandise available at the time of the sales event. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase. Intentionally sacrificing earnings is not a business philosophy to which the Exchange can subscribe. FAQs. In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. A variety of concessions operate inside the Exchange complex. HR Office (509) 244-3642. Warranties. Underpaid for the amount of hours worked. See details and enter for your chance to win! Ft Hood, TX 765440000 Get exclusive email-only offers and advance notice about sales & events. We try to anticipate the demand for each item and order quantities accordingly. The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. Visit your Exchange facilities. Please feel free to email me at BeattyM@aafes.com. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Exchange Quick Facts. Other The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. The Military Star card is accepted at all Exchange activities. Charlyne CJ Morganfield Please visit our website at applymyexchange.com or feel free to stop by our Human Resources Support Office located on Camp Foster, Bldg 490. Mon 0700-2100 Sat 0800-2100 . The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. APO, AP 96378-5163 Exchange By The Numbers. Every cent we earn goes back to our customers in one form or another! Box 660202, Dallas, TX 75266-0202. The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. We use intelligent software that helps us maintain the integrity of reviews.. 2. HR Office 254-532-9514, Bldg. Enlisted AAFES supports an extremely mobile customer base. We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. Jimmie BurrisGeneral ManagerFairchild AFB. Get exclusive email-only offers and advance notice about sales & events. Welcome to Tyndall AFB located in the panhandle of Florida. Our Exchange facilities are located off exits 119 - 125 from I-5. Every cent we earn goes back to our customers in one form or another. In addition each facility has customer comments cards. We appreciate your patronage and consider our military and their families to be the best customers in the world. Contact . Sun 1000-1700, 813 840 0511 We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. Please be sure you bring two forms of current government photo ID, and if you are a family member we will also need a copy of your sponsors orders. Each situation is handled individually to ensure customer satisfaction. It may be possible to order the item from shopmyexchange.com. 2023 The EXCHANGE, You can also search by City/State or Base Name. Sun 0900-1800, 254-532-7200 Take the POGs to the nearest Exchange for immediate cash reimbursement. . If the system is clear, no record is kept of the inquiry. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. Exchange By The Numbers. Inspection; Testing & Evaluation; Call Customer Care on (214) 312-6690 Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice These incremental costs are bona fide costs that include (where applicable) costs related to the gas coupon management program as well as labor costs, depreciation and other miscellaneous expenses associated with providing gasoline to our customers overseas. Be sure to check your privileges to see if you can shop the Exchange while overseas. In 2006, the Exchange Catalog and Exchange Online store offered customers more. Tampa, FL 336215050 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. For Overseas Customers. Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. 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